Privacy Policy
Last updated: October 2025
At PouchCart.com (“PouchCart,” “we,” “our,” or “us”), your privacy is extremely important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website www.pouchcart.com.
By accessing or using our site, you agree to this Privacy Policy. Please read it carefully before submitting any personal data.
1. Information We Collect
We collect the following types of information to process your orders and improve our services:
A. Information You Provide
- Personal details: name, shipping address, billing address, phone number, and email address.
- Payment information: credit/debit card details or other payment method data (processed securely through third-party gateways; we do not store your full payment data).
- Age verification data: confirmation that you are 21 years of age or older, as required by law.
- Account details: username, password, or login information if you create an account.
- Contact messages: information you send through forms, email, or chat.
B. Information Collected Automatically
When you browse our site, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, referring website)
- Cookies and similar technologies to enhance your experience
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill orders, including shipping and delivery
- To verify age eligibility and prevent fraudulent activity
- To communicate with you about orders, products, or support inquiries
- To send promotional emails or offers (only with your consent)
- To improve website performance, analytics, and customer experience
- To comply with legal obligations or law enforcement requests
3. Sharing Your Information
We do not sell or rent your personal data.
We may share limited information with:
- Payment processors (for secure transactions)
- Shipping providers (to deliver your order)
- Marketing and analytics partners (to understand site performance)
- Legal authorities (if required to comply with laws or protect our rights)
All partners are required to handle your data in accordance with applicable privacy laws.
4. Cookies and Tracking Technologies
We use cookies to:
- Remember your preferences and cart items
- Improve website speed and personalization
- Analyze traffic through tools like Google Analytics
You can disable cookies in your browser settings, but some features of our site may not function properly.
5. Data Security
We implement industry-standard measures to safeguard your personal data:
- SSL encryption on all transactions
- Secure third-party payment gateways
- Limited access to personal data for authorized staff only
However, no online transmission is 100% secure; you use our site at your own risk.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for marketing communications
- Request data portability or restriction of processing
To exercise these rights, contact us at privacy@pouchcart.com.
7. Retention of Information
We retain your personal data only as long as necessary to:
- Complete transactions and support orders
- Comply with legal and tax requirements
- Maintain accurate business records
8. Age Restriction
PouchCart.com is intended only for adults aged 21 and over.
We do not knowingly collect or store information from anyone under 21.
If we discover such data, it will be deleted immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
Please review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us: